Hexapure Privacy Policy

Hexapure Privacy Policy

Effective Date: 1 September 2025

Hexapure respects your privacy and is committed to protecting your personal information in line with the Protection of Personal Information Act, 2013 (POPIA).

1. What Information We Collect

• Name and contact details (email, phone number, social media handle).
• Competition entry details (TikTok account, video submissions).
• Banking details (only for prize payment).
• Any correspondence you send us.

2. How We Use Your Information

• Administer competitions and promotions.
• Contact winners and deliver prizes.
• Improve our products, marketing, and services.
• Comply with legal and regulatory requirements.
• We will not sell your information to third parties.

3. Sharing of Information

• We may share your information with trusted service providers who help us:
• - Process payments (for competition prizes).
• - Deliver marketing services (e.g., social media or email platforms).
• - Maintain IT and security systems.
• All third parties are bound by confidentiality and POPIA compliance obligations.

4. Data Storage & Retention

• We keep personal information only as long as necessary for the purpose it was collected.
• Competition data will generally be kept for up to 12 months after prize fulfilment, unless required longer by law.
• Data is stored securely and protected against unauthorised access.

5. Your Rights

• Under POPIA, you have the right to:
• - Request access to the personal information we hold about you.
• - Ask us to correct or delete your information.
• - Object to the processing of your information.
• Requests can be made by emailing: [email protected]

6. Updates to this Policy

• We may update this Privacy Policy from time to time. The most recent version will always be available on our website at: www.hexapure.co.za/privacy